1. Introduction

At Leads Innovations Education & Training Computer Software L.L.C (“Company,” “we,” “our,” or “us”), we are dedicated to providing high-quality educational services and training programs. If you are not satisfied with your purchase, we offer a refund policy to ensure customer satisfaction.

This policy applies to purchases made through our website https://innovationeducation.online/. For any inquiries, please contact us at support@innovationeducation.online.

2. Eligibility for Refunds

Refunds are available under the following conditions:

• The request must be made within 14 days of purchasing the service or course.
• The course or training must not have been fully accessed, completed, or downloaded.
• A valid proof of purchase (e.g., receipt or order confirmation) must be provided.
• If technical issues prevent access to the course, and we are unable to resolve them.

3. Non-Refundable Items

The following items are not eligible for refunds:

• Completed courses, training sessions, or certifications.
• Digital materials that have been accessed or downloaded.
• Customized training programs or consultancy services.
• Items marked as “Final Sale” or “Non-Refundable.”

4. Refund Process

a. Initiate a Refund Request:

To start the refund process, contact our support team at support@innovationeducation.online with your order details and the reason for the refund.

b. Review and Approval:

Our team will review your request within 7 business days and determine its eligibility. If approved, the refund will be processed accordingly.

5. Refund Method

Refunds will be issued using the original payment method. Processing times may vary based on the payment provider, but it generally takes 7-10 business days to reflect in your account.

6. Course Cancellation Policy

• Courses may be canceled within 24 hours of purchase if no materials have been accessed.
• If cancellation is requested after accessing the course content, it will not be eligible for a refund.

7. Contact Us

For any questions or refund requests, reach out to us:

Company Name: Leads Innovations Education & Training Computer Software L.L.C
 Website: https://innovationeducation.online/
 Email: support@innovationeducation.online
 Phone: +971 56 610 4160
 Address: Office No. 3-146, Smark2 Bldg Name, Ras Al Khor Industrial Second, Dubai, UAE

We value your trust in Leads Innovations Education & Training Computer Software L.L.C and aim to provide an exceptional educational experience.